Data Retention Policy for Garage Sale
Introduction
This document outlines the data retention policy for the Garage Sale that is organized by Otakuthon during their annual convention. The Garage Sale is a service that allows users to sell their unwanted items to other convention attendees.
Otakuthon is committed to protecting the privacy and security of the users' personal data and complying with the relevant data protection laws and regulations of Canada.
What data do we collect?
When a user registers for the Garage Sale, we collect the following information:
- Name
- Nickname or badge name
- Email address
- Mobile phone number
A list of items they want to sell, including their description and price.
How long do we store the data?
We store the user's data until it is requested that we delete the user’s personal data.
How do we use the data?
We use the list of items (and their sales state) to analyze the performance and popularity of the Garage Sale and improve our service quality and user experience.
We use their personal data to identify returning customers to serve them better.
How do we protect the data?
We take appropriate technical and organizational measures to protect the user's data from unauthorized access, use, disclosure, modification, or destruction. These measures include:
- Limiting the access to the user's data to authorized personnel only
- Conducting regular security audits and reviews of our systems and databases
- Training our staff on data protection and privacy best practices
How can the user access, update, or delete their data?
The user can:
- Request a copy of all their data (delivered as an Excel file by email – this includes both their personal data and sales records)
- Update their personal information
- Request the deletion of their personal data
To perform any of these actions, please contact us directly at garagesale@otakuthon.com. We will respond to the user's request within 30 days and comply with their wishes.
How can the user contact us?
If the user has any questions, comments, or concerns about this data retention policy or our Garage Sale service, they can contact us at: garagesale@otakuthon.com
How do we update this policy?
We may update this policy from time to time to reflect changes in our Garage Sale service, data protection laws, or best practices. We will notify the users of any significant changes by email or by posting a notice on our website. The users are advised to review this policy periodically to stay informed of how we handle their data.